Related

• ML&P Warns Customers of Recent Utility Scam

  Municipal Light & Power warns customers to be aware of a recent scam reported by a customer. In the scam, customers are provided an 800 toll-free phone number to call in payment to avoid a disconnection or to receive a discount on their bill.
• Power Restored to East Anchorage ML&P Customers

  All customers affected in this afternoon’s Midtown power outage have been restored to power. Approximately 3,400 customers were affected when the outage began at approximately 12:31 p.m.
• Utility Fraud Alert: Scammers impersonating automated ML&P customer service phone system

  ML&P has received reports of impersonators mimicking the ML&P customer service representatives and the automated phone system recording The impersonators demand immediate payment for supposedly delinquent accounts. One of the reported numbers the scammers are using is 1-888-256-2216.
• Municipal Light & Power encourages customers to recognize utility scams and take steps to protect their accounts

  Municipal Light & Power encourages its customers to be aware of utility scams by always verifying their account information with an ML&P Customer Service representative. Customers receiving a phone call or email threatening power shut-off unless their credit card information is provided, should not engage with the scammer.
• ML&P announces decrease in COPA rate and 28% decrease in the average monthly bill due to Plant 2A

  Municipal Light & Power’s 2018 second quarter filing with the Regulatory Commission of Alaska will decrease the Cost of Power Adjustment rate to $0.01024 per kWh, effective April 1, 2018 (including prior period adjustments). With this filing, ML&P’s COPA rate will be the lowest it has been since 2012. ML&P’s COPA rate has declined since 2017 due to fuel cost reductions associated with highly-efficient units at Plant 2A. This decrease has resulted in 28 percent savings or $36.25 on the overall monthly bill for the average ML&P residential customer consuming 550 kWh per month. (Calculation based on second quarter 2017 average ML&P residential customer bill and second quarter 2018 average ML&P residential customer bill.)
• RCA Issues Final Ruling on 2011 Test Year Rate Case, ML&P to Issue Partial Refund

  Municipal Light & Power today began issuing customers a partial rate refund with approval of the Regulatory Commission of Alaska. Refunds to existing customers will be issued in the form of a payment credit on customer accounts. The payment credit will be reflected in the August billing cycle.