17 March ML&P suspends utility shutoffs March 17, 2020 By Public Relations General 0 Mayor Ethan Berkowitz has announced a temporary suspension of AWWU and ML&P utility shutoffs. See the full announcement here. For ML&P account questions, ML&P Customer Service representatives are available Monday through Friday, 8:30 a.m. to 5 p.m. at (907) 263-5340 and askMLP@muni.org. Related Utility Fraud Alert: Scammers impersonating automated ML&P customer service phone system ML&P has received reports of impersonators mimicking the ML&P customer service representatives and the automated phone system recording The impersonators demand immediate payment for supposedly delinquent accounts. One of the reported numbers the scammers are using is 1-888-256-2216. ML&P Warns Customers of Recent Utility Scam Municipal Light & Power warns customers to be aware of a recent scam reported by a customer. In the scam, customers are provided an 800 toll-free phone number to call in payment to avoid a disconnection or to receive a discount on their bill. ML&P announces decrease in COPA rate and 28% decrease in the average monthly bill due to Plant 2A Municipal Light & Power’s 2018 second quarter filing with the Regulatory Commission of Alaska will decrease the Cost of Power Adjustment rate to $0.01024 per kWh, effective April 1, 2018 (including prior period adjustments). With this filing, ML&P’s COPA rate will be the lowest it has been since 2012. ML&P’s COPA rate has declined since 2017 due to fuel cost reductions associated with highly-efficient units at Plant 2A. This decrease has resulted in 28 percent savings or $36.25 on the overall monthly bill for the average ML&P residential customer consuming 550 kWh per month. (Calculation based on second quarter 2017 average ML&P residential customer bill and second quarter 2018 average ML&P residential customer bill.) Municipal Light & Power encourages customers to recognize utility scams and take steps to protect their accounts Municipal Light & Power encourages its customers to be aware of utility scams by always verifying their account information with an ML&P Customer Service representative. Customers receiving a phone call or email threatening power shut-off unless their credit card information is provided, should not engage with the scammer. RCA issues ruling on ML&P rate case, sets permanent rate and finds construction of Plant 2A to be prudent The Regulatory Commission of Alaska (RCA) recently approved Municipal Light & Power’s 2015 test year rate case and set the permanent rate increase of 37.32 percent for the Energy Charge (cost per kWh used). The permanent rate replaces the interim and refundable rate increase of 37.3 percent, which the RCA ordered in February 2017. ML&P filed the request for a permanent rate increase in December 2016 to pay for the utility’s investment in Plant 2A, which replaced aging equipment, including four units that exceeded their 35-year design lives. ML&P Recognizes Fourth- and Fifth-Grade Students in the 2015 PowerSMART Calendar Municipal Light & Power held an art calendar contest for all fourth- and fifth-grade students in Anchorage last fall. The contest was designed for students to share what they know about electrical safety and energy conservation. Though it was a difficult decision for the ML&P team of employee judges, 13 entries were chosen for the 2015 ML&P PowerSMART calendar. Comments are closed.