• Start Service

Customer Service lobby: 
1120 E. 1st Ave., Anchorage, Alaska 
Open 7:30am to 5:30pm Monday thru Friday

• Stop Service

• Home account

• Business account

• Financial assistance

• Payment options

• Third-party notification

  • Designate a third party to receive notice of a pending disconnect initiated by ML&P. 

• Life Support Alert Program
  • ML&P’s life support alert program provides priority service to our customers with medical conditions that require medical equipment.  However, ML&P cannot guarantee uninterrupted service.  Customers with life support equipment should have stand-by, back-up power sources.  We also request that, if possible, the customer immediately notify us by telephone in the event of a power outage.
    • Life Support Alert Form - Needs Physician's Signature

    Print, complete form and mail:
    Life Support Alert Program, Municipal Light & Power, 1200 East 1st Avenue, Anchorage, Alaska 99501-1685
    Fax:  (907) 277-9272. 

• Landlord Agreement
  • To ensure no loss of service between tenants and no connect fees,  landlords can arrange to have the rental electric account transfer automatically to their name when the tenant requests a disconnect. 
    • Landlord Agreement
    • Cancel Landlord Agreement     

    Print, complete form and mail:
    ML&P, 1200 East 1st Ave., Anchorage, Alaska 99501-1685
    Fax:  (907) 277-9272. 

•  Phone numbers
  • Underground cable locate - Some areas have underground electrical lines. Customers installing fence posts risk serious shock. Call the Locate Call Center of Alaska at 278-3121. The service is free and one call coordinates all utility locates. 
  • Tree Hotline - Any tree growing close to an overhead power line should be considered dangerous. Call ML&P at 263-5463, to evaluate the situation and either trim or remove the tree.  
  • Streetlight Hotline - Streetlight not working right? Call ML&P at 263-5483.